Frequently Asked Questions

Frequently Asked Questions

Find answers to common questions about our used engines and transmissions

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Used Engines

What types of used engines do you offer?
We offer a comprehensive selection of tested and warrantied used engines for most makes and models. Our inventory includes engines and derivatives (long blocks and short blocks). Each engine undergoes thorough testing to ensure reliability and performance.
How do you test your engines before sale?
Every engine goes through our comprehensive testing process including compression tests, leak-down tests, and complete inspection of all major components. We verify proper air pressure, check for leaks, and ensure all systems function correctly.
What's included with an engine purchase?
Your engine purchase includes the complete long block, our 6-month warranty, detailed installation guidelines, and access to our expert technical support team throughout the installation process.
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Used Transmissions

Do you offer both automatic and manual transmissions?
Yes! We stock both automatic and manual transmissions for a wide variety of vehicles. Our inventory includes standard transmissions, overdrive units, and specialty transmissions for performance applications.
How do you ensure transmission quality?
Each transmission undergoes thorough testing and inspection including pressure tests, shift quality evaluation, and complete internal inspection. We verify proper operation of all gears, torque converter function (for automatics), and clutch operation (for manuals).
What accessories come with transmissions?
Transmissions include the complete unit with torque converter (automatics), necessary sensors, and our 6-month warranty. We also provide installation support and technical guidance.

Warranty & Protection

What warranty do you provide?
We offer a 6-month standard warranty on all our engines and transmissions covering internal components against defects in materials and workmanship. Extended warranty up to 3 years is available.
What does your warranty cover?
Our warranty covers internal engine and transmission components against defects in materials and workmanship. Warranty claims result in a free replacement part (no refunds for warranty claims). This includes major internal parts, gaskets, seals, and proper operation under normal driving conditions.
Does the warranty cover labor or installation costs?
No, labor and installation costs are NOT covered by the warranty. The warranty covers parts only. Professional installation by a certified mechanic is required for warranty coverage.
Is there an installation deadline for warranty coverage?
Yes, all engines and transmissions must be installed within 30 days of the invoice date to maintain warranty coverage. Professional installation by a certified mechanic is required, and proof of installation must be provided for warranty claims.
How do I file a warranty claim?
Contact our support team at +1 (307) 500-1075 or support@prodriveautoparts.com with your purchase information and description of the issue. We'll guide you through the warranty process quickly and efficiently.
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Shipping & Delivery

Do you offer free shipping?
Yes! We provide free shipping on all orders nationwide to all 50 states, including liftgate service for residential delivery at no extra cost.
How are engines and transmissions packaged?
All units are professionally packaged in custom crates with protective foam and heavy-duty strapping. We use specialized freight carriers experienced in handling automotive components to ensure safe delivery.
What are typical shipping times?
Most orders ship within 3–5 business days and arrive within 5–7 business days total from order date, depending on your location. We provide tracking information so you can monitor your shipment's progress.
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Installation & Support

Do you provide installation services?
We don't perform installations directly, but we provide comprehensive installation guidance including detailed guidelines, technical specifications, and access to our expert support team throughout your installation process. Labor costs are not covered.
Can you recommend installers?
We work with a network of qualified installation professionals nationwide. Contact us with your location and we'll help connect you with certified mechanics experienced in engine and transmission installation.
What technical support do you offer?
Our expert technical team provides ongoing support including pre-installation consultation, troubleshooting assistance, and post-installation guidance. We're here to ensure your project succeeds.
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Ordering & Payment

How do I place an order?
You can order directly through our website or contact our sales team for personalized assistance. We'll help you find the exact engine or transmission for your specific vehicle and application.
What payment methods do you accept?
We accept major credit cards, bank transfers, and offer financing through Shop Pay. Our secure payment processing ensures your information is protected throughout the transaction.
Do you offer financing?
Yes! We provide financing through Shop Pay to help make your engine or transmission purchase more affordable. Contact our sales team to learn about available financing programs and qualification requirements.
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Returns & Refunds

What is your return policy?
Returns are accepted within 30 days of delivery for parts that arrive broken, wrong, or defective — we'll replace it and cover return shipping at no cost to you. Orders may be canceled at any time for a full refund with no fees."
Are there any fees for returns?
There are no fees for any returns or cancellations. For defective items, we cover return shipping in full. For cancellations, you receive a full refund with no restocking fees — no conditions apply.

Still Have Questions?

Our expert team is here to help you find the perfect engine or transmission for your vehicle.

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