PRO DRIVE AUTO PARTS
Complete Warranty Policies
Used Engines & Transmissions — we stand behind every part we sell.
6 Months
Parts Warranty
31 Days
Return Window
30 Days
Install Deadline
Free
Nationwide Shipping
24/7
Support Available
Warranty Coverage Overview
Standard Warranty — All Engines & Transmissions
- 6-month parts warranty on all engines and transmissions
- Covers internal components against defects in materials and workmanship
- Free shipping for approved warranty claims
Critical Warranty Requirements
IMPORTANT: All engines and transmissions must be installed within 30 days of the invoice date to maintain warranty coverage.
- Professional installation by a certified mechanic is required
- Proof of installation must be provided for all warranty claims
- Delayed installation can lead to internal damage from moisture, rust, or deterioration
What's NOT Covered by Warranty
The following are explicitly excluded from warranty coverage.
- Labor and installation costs (unless pre-approved in writing)
- External accessories: sensors, manifolds, belts, injectors, hoses, brackets, oil pan
- Damage from misuse, abuse, racing, towing, or lack of maintenance
- Improper installation or unauthorized repairs/modifications
- Pre-existing vehicle issues that cause engine/transmission failure
- Incidental costs: towing, rental cars, storage, delays, or lost time
- Leaks from old gaskets, seals, filters, or wear-and-tear components
Return Policy — 31-Day Window
Returns accepted within 31 days of delivery for visible damage or warranty-covered issues.
- Contact us immediately upon discovering any defects
- Provide your order number plus photos/video of the defect
- Our technician reviews your claim within 1–2 business days
- Prepaid return label provided if claim is approved
- Free return shipping for defective products
24-Hour Cancellation Policy
- Orders may be canceled within 24 hours of payment for a full refund
- Cancellations after 24 hours are subject to applicable round-trip shipping costs if the product has already shipped
Refund Process
- Refunds processed within 3–5 business days after receiving and inspecting the part
- Refund credited to your original payment method
- Email confirmation sent upon refund processing
Heat Tab Inspection (Engines Only)
Every engine is equipped with heat tabs that indicate overheating events during transit or storage.
- Inspect heat tabs immediately upon delivery — yourself or with your mechanic
- If heat tabs are missing or damaged, contact us within 14 days of delivery
- Missing or melted heat tabs may void the warranty if not reported in time
What Voids Your Warranty
- Not completing the pre-installation checklist
- Damage from overheating or low lubrication
- Unauthorized repairs or modifications
- Missing or melted heat tabs not reported within 14 days
- Failing to install within 30 days of invoice date
- Failing to replace water pump (engines) or transmission filter during installation
- Returning the product in altered or incomplete condition
Shipping & Delivery
FREE shipping on all orders nationwide to all 50 states.
- Liftgate service included for residential delivery
- Delivery typically within 4–7 business days
- Professional freight carriers experienced with automotive components
- Full tracking information provided upon shipment
Financing Options
Pro Drive Auto Parts provides financing through Shop Pay to make your engine or transmission purchase more affordable. Contact our sales team to learn about available financing programs.
How to File a Warranty Claim
Please have the following ready before submitting your claim:
📸
Clear photos showing the defect and stock number
📄
Installation invoice proving the pre-installation checklist was followed
🔧
Certified mechanic's diagnostic report identifying the issue
🔥
Proof that heat tabs are intact and unmelted (engines only)
Ready to File a Claim or Have Questions?
Our team is available 24/7 — reach us by email and we'll respond within minutes.