Privacy Policy

Last updated: June 9, 2026

This Privacy Policy describes how Pro Drive Auto Parts, LLC ("Pro Drive Auto Parts," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from our online store at prodriveautoparts.com (the "Services"). This Privacy Policy also explains the choices and rights you have regarding your personal information.

Pro Drive Auto Parts, LLC is a limited liability company registered in the State of Montana, USA, with its principal address at 5 W Mendenhall St, STE 202, Bozeman, MT 59715, United States. Our online store is operated on the Shopify platform.

By using the Services, you acknowledge that you have read this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use the Services.

1. Personal Information We Collect

We may collect or process the following categories of personal information about you, depending on how you interact with the Services and as permitted by applicable law:

  • Contact details: name, billing address, shipping address, phone number, and email address.
  • Vehicle and order information: Vehicle Identification Number (VIN), year, make, model, engine code, mileage tier selection, and details necessary to confirm part fitment.
  • Financial information: credit card or debit card number, payment card information, transaction details, and form of payment. Payment information is processed by Shopify and authorized payment processors; we do not store full payment card numbers on our servers.
  • Account information: if you create an account, your username, password, security questions, preferences, and settings.
  • Transaction information: items you view, add to cart, save to a wishlist, purchase, return, exchange, or cancel, and your purchase history with us.
  • Communications with us: the content of phone calls, text messages, emails, contact-form submissions, and chat conversations with our team.
  • Device and usage information: IP address, browser type, operating system, referring page, pages visited, time spent on pages, and similar information collected automatically via cookies, pixels, and similar technologies.

2. How We Collect Personal Information

We collect personal information from the following sources:

  • Directly from you: when you create an account, place an order, request a quote, contact our customer support team, or otherwise interact with the Services.
  • Automatically through the Services: when your device interacts with our website, including through cookies and similar tracking technologies.
  • From our service providers: including Shopify, payment processors, freight carriers, and customer-communication platforms acting on our behalf.
  • From business partners and third parties: including advertising partners and analytics providers.

3. How We Use Your Personal Information

We use personal information for the following purposes:

  • To provide and improve the Services: to verify VIN-based fitment, prepare quotes, fulfill orders, arrange freight shipping, process returns and warranty claims, and operate our store.
  • To communicate with you: to respond to inquiries, send order updates and shipping notifications, share pre-shipment photos of your actual unit, and provide customer support.
  • Marketing and promotional communications: to send you offers and updates by email, text message, or postal mail. You can opt out at any time (see Section 7).
  • Security and fraud prevention: to authenticate accounts, prevent fraudulent transactions, secure the Services, and protect our rights and the rights of others.
  • Analytics and personalization: to understand how the Services are used and to improve the user experience.
  • Legal compliance: to comply with applicable laws, respond to lawful government and regulatory requests, and enforce our Terms of Service.

4. How We Disclose Personal Information

We may disclose your personal information to the following categories of recipients:

  • Shopify and other service providers: who host the Services, process payments, deliver email and SMS communications, provide analytics, and perform other services on our behalf.
  • Freight carriers and logistics partners: including FedEx Freight, R&L Carriers, AAA Cooper, and similar trusted carriers, in order to ship your order.
  • Advertising and marketing partners: to deliver targeted advertising on third-party websites and platforms. You may have the right to opt out of this sharing (see Section 7).
  • Professional advisors: including accountants, attorneys, and insurers, where reasonably necessary.
  • Government authorities and law enforcement: to comply with applicable law, respond to lawful requests, or protect our rights.
  • In connection with a business transaction: such as a merger, financing, acquisition, or sale of assets, or in the event of bankruptcy.

We do not sell personal information for monetary consideration. Some sharing of personal information for cross-context behavioral advertising may be considered a "sale" or "share" under certain US state privacy laws; see Section 7 for opt-out rights.

5. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies on the Services to remember your preferences, understand how you use the Services, deliver targeted advertising, and improve performance. You can manage cookies through your browser settings. Disabling cookies may impact certain features of the Services.

6. Data Retention

We retain your personal information for as long as necessary to provide the Services to you, comply with our legal obligations (including tax, accounting, and warranty obligations), resolve disputes, and enforce our agreements. When personal information is no longer needed, we securely delete or de-identify it.

7. Your Rights and Choices

Depending on where you live, you may have the following rights with respect to your personal information:

  • Right to access: to request a copy of the personal information we hold about you.
  • Right to delete: to request deletion of personal information we hold about you, subject to legal exceptions.
  • Right to correct: to request correction of inaccurate personal information.
  • Right to data portability: to request a copy of your personal information in a portable format.
  • Right to opt out of marketing: you may opt out of marketing emails by clicking the "unsubscribe" link in any marketing email. You may opt out of marketing text messages by replying STOP to any text. You may opt out of marketing phone calls by telling our agent. After opting out, we may still send you transactional or service messages relating to your account or orders.
  • Right to opt out of sale or sharing for targeted advertising: if you reside in a US state with applicable privacy laws, you may opt out of certain sharing of your personal information for cross-context behavioral advertising. To do so, please contact us using the details in Section 11.

To exercise any of these rights, please contact us using the details in Section 11. We may need to verify your identity before processing your request. We will respond within the timeframe required by applicable law.

8. Children's Privacy

The Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you believe we have collected personal information from a child under 16, please contact us using the details in Section 11 and we will promptly delete that information.

9. Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no security measure is perfect, and we cannot guarantee absolute security. Information transmitted over the Internet may not be secure during transmission.

10. International Transfers

We are located in the United States. If you access the Services from outside the United States, please be aware that your personal information may be transferred to, stored in, and processed in the United States, where data-protection laws may differ from those in your jurisdiction.

11. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or to exercise your privacy rights, please contact us at:

Pro Drive Auto Parts, LLC
5 W Mendenhall St, STE 202
Bozeman, MT 59715
United States

Email: support@prodriveautoparts.com
Toll-Free: +1 (888) 621-9120
Phone (Text): +1 (307) 500-1075

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the Privacy Policy was last revised. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. Material changes will be communicated to you by posting the updated Privacy Policy on our website or by other means as required by law.